Privacy Policy · Last updated 23 September 2026
Last Updated: 23 September 2026
Aerofoam (“Aerofoam”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data of visitors to and users of our website aerofoamglobal.com (the “Site”) and related services (collectively, the “Services”).
This Privacy Policy explains what personal data we collect, how we use, share, and protect it, and the rights available to you. This Policy applies to visitors and customers located in, or making enquiries from, the Middle East and Africa (“MEA”), India, North America, Southeast Asia (“SEA”), and Latin America (“LATAM”), and is drafted to reflect generally applicable international data protection principles. Where a specific jurisdiction’s law grants you additional or different rights, that law will apply to the extent it is mandatory.
By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy.
The data controller responsible for your personal data is Aerofoam, operating globally through its regional entities:
Website: aerofoamglobal.com
Privacy Contact Email: [email protected]
If we act as a data processor on behalf of a distributor, reseller, or business partner in a particular region, the identity of the relevant controller will be indicated at the point of collection.
We collect the following categories of personal data, depending on how you interact with the Site:
We use personal data for the following purposes, on the legal bases indicated (to the extent applicable in your jurisdiction):
| Purpose | Examples | Legal Basis |
|---|---|---|
| Responding to enquiries | Processing quotation and product requests | Contract / legitimate interest |
| Site functionality & analytics | Improving Site performance, security, user experience | Legitimate interest / consent (cookies) |
| Legal compliance | Tax, customs, export control, and regulatory recordkeeping | Legal obligation |
| Fraud prevention & security | Monitoring for suspicious activity, protecting Site integrity | Legitimate interest |
We do not sell personal data. We may share personal data with:
Given our operations across the MEA, India, North America, SEA, and LATAM, personal data may be transferred to, stored in, or processed in countries other than the country in which it was originally collected, including countries that may not have data protection laws equivalent to those in your home jurisdiction.
Where such transfers occur, we take reasonable steps to ensure an adequate level of protection, which may include:
We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, including to satisfy any legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and applicable local law (e.g., tax and customs recordkeeping requirements in the relevant jurisdiction). Once no longer required, personal data is securely deleted or anonymized.
The Site uses cookies and similar technologies to operate effectively and to understand how visitors use the Site. Categories of cookies used may include:
You can control or disable cookies through your browser settings. Where required by applicable law (e.g., in certain jurisdictions), we will request your consent before placing non-essential cookies via a cookie banner or preference tool.
Subject to applicable law in your jurisdiction, you may have the right to:
To exercise any of these rights, please contact us using the details in Section 13. We may need to verify your identity before actioning a request, and certain rights may be limited under applicable local law.
For users in India, personal data is processed in accordance with the Digital Personal Data Protection Act, 2023 (“DPDP Act”), where applicable. You may exercise rights of access, correction, erasure, and grievance redressal by contacting our designated grievance officer at the details in Section 13.
For residents of certain U.S. states (e.g., California) with comprehensive privacy laws, you may have additional rights, including the right to know, delete, correct, and opt out of the sale or sharing of personal information, and the right not to be discriminated against for exercising these rights. We do not sell personal data as defined under such laws.
For users in the UAE and other MEA jurisdictions with data protection legislation (e.g., UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data), we process personal data in a manner consistent with applicable local requirements, including with respect to consent, cross-border transfer, and data subject rights.
For users in SEA jurisdictions with applicable data protection frameworks (e.g., Singapore’s PDPA, or similar legislation in other SEA countries where we operate), we process personal data consistent with applicable notification, consent, and data protection obligations under local law.
For users in LATAM jurisdictions with applicable data protection frameworks (e.g., Brazil’s LGPD, or similar legislation in other LATAM countries), we process personal data consistent with applicable local requirements regarding legal basis for processing, data subject rights, and cross-border transfer.
This Policy is intended to reflect generally applicable data protection principles across these regions. Where the specific law of a jurisdiction from which you access the Site grants rights broader than those described above, those rights will apply to the extent legally required.
We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or alteration, including access controls, encryption where appropriate, and staff confidentiality obligations. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
The Site is not directed at children, and we do not knowingly collect personal data from individuals under the age of 18 (or the applicable age of majority/consent in the relevant jurisdiction). If we become aware that we have inadvertently collected such data, we will take steps to delete it.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Regional Offices & Postal Addresses:
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. The updated version will be posted on the Site with a revised “Last Updated” date. We encourage you to review this Policy periodically.
